We understand that sometimes plans change, and you may need to cancel your order. Our Cancellation Policy provides clear guidelines on how cancellations are handled at Dazzlin Gifts.
Order Cancellation Window You can cancel your order within 24 hours of placing it. After this window, orders are processed for shipping, and cancellations are no longer possible.
How to Cancel To cancel an order, please contact our customer service team immediately via email or phone. Include your order number and request to cancel the order. If the order is still in processing, we will proceed with the cancellation.
Cancellations After Shipment Once an order has been shipped, it cannot be canceled. However, you may return the product following our return policy if you change your mind.
Refund Process If your cancellation request is accepted, a full refund will be issued to the original payment method. Please note that processing time for refunds may take 5-10 business days, depending on your bank or payment provider.
Non-Cancellable Items Some items may not be eligible for cancellation, including custom orders or personalized products. These exclusions will be clearly stated during the checkout process.
Contact Information To request a cancellation, please email us at info@gmail.com with your order details. Our customer service team will assist you in the process.
We strive to ensure your satisfaction with every purchase. If you need assistance or have questions regarding cancellations, our support team is available to help.